Meet Marco Spitz, Senior Technical Advisor
Dedication and expertise are key qualities necessary to provide flexible solutions to our customers, and we are lucky to have an expert group supporting our #ContractManufacturing efforts. Our colleagues have been sharing their insights into pharmaceutical manufacturing and how they make the most of Acino’s state-of-the-art facilities to contribute to our customers’ #outsourcing strategy.
Q: Tell us about your background and your role at Acino
I have been working in the pharmaceutical industry for more than 20 years. My background ranges from research and development (R&D) to manufacturing of solid oral dosage forms and biodegradable implants.
At Acino I work as Senior Technical Advisor and support different departments such as Contract Manufacturing, Out-Licensing and Operations in Switzerland as well as throughout Acino’s regions (where we also have B2C commercial operations) with technical knowledge and expertise.
Basically, I am involved in all the processes that require technical input. These include the evaluation of request for quotations (RFQ), preparation of new products to be manufactured at our sites, troubleshooting and the update of dossier parts, etc.
Q: What are the challenges you face in your daily work and how do you handle them?
Good question. Some tasks are easier than others; some are more urgent and some more complex. And then sometimes they all come at once. In these cases, it is important not to lose track and have a proper prioritization framework to make the right decisions at the right time. Experience helps in these situations, but also knowing that we have an organization with standard operating procedures that will work even if I or someone else in the team is out sick or on vacation.
Readiness is key too. I research the topics and products we work on thoroughly to understand our customers job-to-be-done and ensure that our teams are ready to support them in any event.
Q: What do you love the most about your job?
There are two aspects I appreciate the most: the great diversity of tasks I manage as I advise different department and regions; and seeing our customers happy when we deliver projects or help them solve an issue.
Q: What makes you proud of Acino?
There are many things, but if I have to name one it would be the good cooperation between people, departments and regions. Operational excellence is really one of our differentiators.
Q: What do you like the most about your contribution to Acino’s B2B activities?
The fact that I can help move things forward and support my colleagues. If I can’t do it myself, then I can find a colleague who can, and I know they would do the same for me. We have a great support network with the best experts in their fields.
Although we had to stop site tours for a while to help with social distancing and maintain the safety of our colleagues who must keep production running during the Covid-19 crisis, you can still visit our Liesberg site virtually